Cancellation Policy

All services are activated on the date of purchase. No refunds, holds, transfers, exchanges, or extensions are available. Cancellations of reformer group classes must be made 24 hours before the start of a class; if no notice is received, you will be charged for the full price of the class. To cancel a registered mat class, please provide one week's notice for a full refund. Cancellations with less than one week's notice will receive a 75% refund. All purchased services are non-exchangeable. We cannot offer make-up classes for missed sessions due to the nature of our pre-registered classes, which are typically held once a week. For Reformer private or semi-private sessions, cancellation must be made 48 hours in advance. Late cancellations will incur the full session fee. **New Student offers: One offer per person, per lifetime.** Students must complete consent and PAR-Q health forms annually (available on our webpage) and update them as needed by contacting the studio. Classes are held on an active working farm with free-range animals. If you have animal allergies, please consider this risk. Do not feed any animals for their well-being. Please bring your own yoga or Pilates mat, along with a towel and water. Wear shoes that are easy to remove, as classes are done in Pilates grippy socks or bare feet. Park on the side street and enter through the main gate, making sure to lock it behind you. Studio fees will be adjusted annually in response to economic changes. Thank you for choosing our studio!

Contact Details

• 895 Whittaker Road, Cowichan Valley A, BC, Canada

  (250) 634-8887

  arrivepilatesandyoga@gmail.com