Cancellation Policy

New Students only- 1 per person per lifetime. Cancellation of a registered class is required two weeks in advance, and 100% of your paid fee will be reimbursed. Cancellations of a registered class under two weeks' notice will be refunded at 75% of the original paid fee. All services purchased are non-exchangeable. When you miss one of your registered classes due to the nature of our pre-registered sessions and a small studio, we cannot offer make-up classes. Our pre-registered sessions are specialized classes and are often offered only once a week. For this reason, we are not able to offer make-up classes or allow participants to carry over make-up classes into the next session. Reformer private or semi-private sessions must be canceled 48 hours in advance if no cancellation notice is received within the required period; this will incur a charge of a full session. Consent form and Par Q health forms must be completed by each student before any class yearly (located on our web page) and are the student’s responsibility to continue to update when health status changes by contacting the studio directly. You are attending classes on an active working farm with animals that are free range. Please be aware of this before joining if you have allergies to animals, as you will likely be exposed to possible allergens. We ask you not to feed the animals or pets any of the livestock for their well-being. You will need to supply your own yoga or pilates mat, and we recommend you bring a small towel and water as well as shoes that can easily be removed, as classes are done in pilates grippy socks or bare feet. Please park on the side street and enter through the main gate, ensuring you lock the gate behind you to prevent any animals from escaping. Studio fees will be adjusted annually to reflect any shifts in the economy. Thank you kindly for adding our studio to your journey.

Contact Details

• 895 Whittaker Road, Cowichan Valley A, BC, Canada

  2506348887

  arrivepilatesandyoga@gmail.com