Cancellation Policy 

I understand that life happens — schedules change, kids get sick, meetings run late — and I will always do my best to accommodate you!

To keep our classes running smoothly and fair for everyone, I kindly ask that you follow the cancellation guidelines below:

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Mat Classes:

If you need to miss a class during a pre-booked session, please inform me in advance. Unfortunately, missed classes cannot be refunded or credited, as your spot is reserved for the entire session. If there is availability, I will do my best to accommodate a make-up class for reasons such as illness, travel, or scheduling conflicts. This option will only be available during the same session and must be booked in advance for a class of the same type, unless we discuss alternative arrangements individually.

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​Group Classes:
Please cancel or reschedule your class at least 12 hours before the start time. If I do not receive a notification within this time, it will be considered "Short Notice Cancellation."
Short notice cancellations or no-shows will result in the class being deducted from your pass or charged as a single session.

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Private & Semi-Private Sessions:
Please cancel or reschedule at least 24 hours in advance.
Cancellations made with less than 24 hours’ notice will be charged in full.

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 One Freebie:

Everyone gets one “late cancel grace pass” per year. So if you do cancel last minute due to life, this will be applied for one time.
 

Why This Matters:
Our class sizes are small to ensure quality instruction and personal attention. When you cancel late, it prevents another client from taking that spot.

 

How to Cancel:
You can cancel through your Wix bookings account, by email, or by calling/texting me directly @ 250-634-8887.

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✨ Thank You!
I truly appreciate your understanding and cooperation — it helps me maintain a supportive, organized, and positive space for everyone to enjoy their Pilates and Yoga practice.